The Physician Quality Improvement (PQI) program is one of the major initiatives of the Specialist Services Committee (SSC) of BC. Our team is dedicated to providing quality improvement education, coaching, and support to physicians and their teams across the Northern Health region.
Provide training and support to physicians, through technical resources and expertise, to lead quality improvement (QI) projects, which build QI capacity. This investment increases physician involvement in QI and enhances the delivery of quality patient care.
Empower physicians to enable a continuous improvement culture, to achieve excellence in care for patients and families, where BC is a model for health and wellness globally.
Enhancing physician QI capacity, in collaboration with patients and the healthcare system, to create a QI culture and excellence of care.
We create an environment of trust through transparency, integrity, reliability, accountability, and principled actions.
We work together and value the contributions of all, treating each other with dignity,respect, fairness, and empathy.
We ensure the best possible care, safety, and well being of our patients and fellow providers.
We promote professional fulfilment and satisfaction, including enriching relationships.
We demonstrate continuous quality improvement through innovation and learning.
We drive changes and challenge the status quo to transform healthcare.
Get exposed to the exciting world of quality improvement and develop an interest in learning more.
Topics include:
A 2 hour interactive, in-person workshop facilitated by your very own Northern PQI coaches.
An Introduction to the Model for Improvement, and how it can be used to guide and manage your health care improvements.
Brief, informative online modules that can be completed at your own pace. The IHI online modules will introduce you to the Model for Improvement, and show you how to apply it to your own improvements in a healthcare setting.
Obtain the skills to participate in a successful quality improvement project.
Topics include:
Bring your project idea and team to this full-day interactive workshop. A PQI Coach will support for you for up to 10 hours on your project idea!
Quick-paced, skill specific training designed to address what you need to know, when you need to know it. Your coach will support you with training on a tool or skill and then help you apply your learning to your project.
Advance your skills and understanding to lead quality improvement projects and teams to spark positive change in your workplace.
Join a virtual cohort of teams from across Northern Health to simultaneously learn together and complete quality improvement projects with a shared priority.
Advance or refresh your skills and understanding of quality improvement resources and tools.
Understanding the system that we are working in is the first step to any QI project.
This interactive workshop allows you to try out a number of QI tools and learn about how to use data in QI.
Practical tools and skills to keep your team organized and make your project a success.
Health care is all about the patient, so why not ask the patient what would improve the system?
In addition to Quality Improvement training, PQI also offers:
The Physician Quality Improvement (PQI) initiative addresses gaps in quality structures relating to physician participation in QI activities and ensures those physicians have adequate dedicated technical supports (i.e. data analysts, quality improvement advisors, etc.).
The NH PQI Program is committed to developing a culture of Person and Family Centered Care (PFCC).
We continue to build a foundation of PFCC within our policies, processes and physician education. An example of this is the recent development of the NH PQI Patient Partner Onboarding process; developed in collaboration with patient partners.
“The NH PQI program acknowledges the lands that we live, work, and learn on.” - Northern Health Physician Quality Improvement Program
Acknowledging Traditional Territory during PQI meetings and education sessions is our first step towards endorsing and promoting cultural humility.
The NH Physician QI Program recognizes the link between quality improvement and Indigenous Cultural Safety & Humility. These links include but are not limited to: